How Do I Segment an Outbound SMS Broadcast?

You can segment an outbound SMS broadcast from the Broadcasts Tab:

  • Turn segmentation to "On"

  • Enter the desired metadata value(s) for your segment (i.e. "zipCode" + "is equal to" + value)

  • Click the refresh icon to see the updated subscriber count.

If you'd like to add an additional segment, repeat these steps.


*For further information, you may find these articles helpful:

Segmentation Using Multiple Operators

What Are Ways To Request / Collect Metadata From Subscribers?

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