How Do I Create a Username / Password?

If you have appropriate account permissions, you can create a new username and password from within the Platform. 

If not, please contact your station's administrator.

  • Log in to Platform with your username and password
  • Select "Account Settings," which you can find on the top right of the page (it's the gear-looking icon)

  • Select "Users"

  • Select "Create New User"

  • Fill in the following fields:
    • Username
    • Password
    • Company
    • Email
    • *Sub-Account
    • *Role
    • Shortcode

  • Make sure to select radio button on shortcode or else your changes won't be saved:

*If you are assigning to an already existing Sub-Account/Role, you can select from the drop down menu.

*If you want to create a brand new Username with a new Sub-Account/Role, follow the below directions:

  • Step 1: Create Sub-Account:
    • Select "Sub-Accounts"

    • Select "Create New Sub-Account"

    • Name Sub-Account and click "Save Sub-Account"
  • Step 2: Create Role:
    • Select "Roles"

    • Select "Create New Role"

    • Name Role, select Sub-Account you just created from dropdown menu (be sure to select radio button next to it) and select access permissions.
    • When finished, click "Save Role"
  • Step 3: Create Username:
    • Follow directions in beginning of article


*For further information, you may find these articles helpful:

What Is A Sub-Account & How Do I Create One?

What Is A Role & How Do I Create One?

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